Category Archives: Credit Card Processing

Will Your Payment Processing Break Due To Mandatory Security Update? – 2017 Deadline Approaching for TLS 1.2 Requirement

The PCI Security Council has mandated that online merchants who accept credit cards must upgrade from the older SSL and early TLS security protocols, to the newer TLS 1.2 protocol. The required implementation dates to remain in compliance have changed multiple times, causing merchant confusion. To further this confusion, individual gateways and processors have their own implementation timelines for TLS 1.2 support.

Due to recent high profile attacks, some vendors have decided to expedite the transition to TLS 1.2 and completely end support of the older, less secure protocols.  This was primarily done because of the known risks of the older security protocols and the PCI Security Council’s assessment of the risk to merchants. The PCI Security Council has stated, “The vulnerabilities within SSL and early TLS are serious and left unaddressed put organizations at risk of being breached.”  Because of these known risks, payment technology vendors have become more aggressive in their implementation timeframes and are in the process of deprecating the older protocols beginning in 2017.

One such company is PayPal. PayPal just recently turned off support of the older protocol for test environments and will completely stop supporting the older protocols by June 30, 2017.  FOR MERCHANTS USING A PAYPAL PAYMENT GATEWAY WHO HAVE NOT UPGRADED THEIR SYSTEMS TO SUPPORT TLS 1.2, CREDIT CARD PROCESSING SERVICES WILL NO LONGER WORK AFTER THAT DATE.

Dates to know:

  • PCI Security Council original date of TLS 1.2 compliance was 2016
  • PCI Security Council new date of TLS 1.2 compliance is June, 2018
  • PayPal testing environment ended support of older protocols on February 15, 2017
  • PayPal production environment ends support of older protocols on June 30, 2017

How do you ensure you will be able to accept credit card payments after the June 30, 2017 deadline? The first thing merchants should do is contact their systems providers to determine all of the payment gateway connections their solution employs. Merchants should then verify that their solution has been upgraded to support the TLS 1.2 protocol.  This often times reveals a spider web of connections.  Many solution providers support a variety of gateways to reach a particular processing platform.

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In the example of PayPal, merchants may be unaware that their payment acceptance solution could utilize technology from PayPal even if they do not accept PayPal as a form of payment. PayPal Holdings, Inc. has acquired various payment technologies and companies (i.e. PayFlow Pro, BrainTree, Venmo, etc.) that many payment solutions employ in the background.  If a merchant’s solution utilizes a PayPal gateway and hasn’t been upgraded to support TLS 1.2, it will stop functioning after the June 30, 2017 date.

To avoid credit card acceptance interruption and protect yourself against malicious attacks, you should:

  1. Upgrade your systems to support the latest security protocol TLS 1.2
  2. Start your upgrade process today. System upgrades take time and a backlog is already forming with many vendors. This will result in many merchants unable to accept credit card payments after June 30, 2017
  3. Nodus customers should contact Nodus Support to discuss their upgrade options and ensure that the software versions they are using support TLS 1.2

 

Resources:

 

Chester Ritchie is the President of Nodus Technologies (http://www.nodus.com).  Nodus is a certified Microsoft Gold Level Partner for payment software within the Microsoft Dynamics family of accounting systems.  Nodus products allow users of Great Plains (GP), Solomon (SL), and AX to accept electronic payments inside of the accounting system. Accounting entries related to payments are automated and cash flow is increased.

Microsoft Dynamics Discontinuation of Dynamics Online Payment Services Announcement

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January 6, 2017 by Chester Ritchie

Microsoft recently announced the discontinuation of the Dynamics Online Payment Services.  Effective January 1, 2018, users of this service will no longer be able to process credit card payments within Microsoft Dynamics AX, Microsoft Dynamics NAV, Microsoft Dynamics GP, Microsoft Dynamics RMS, Microsoft Dynamics POS 2009, and Microsoft Office Accounting.

To mitigate any potential business impact due to the discontinuation of this product, Microsoft is recommending existing customers search for alternative payment products from Dynamics Independent Solution Providers (ISVs) such as Nodus.

Nodus is the leading provider of PCI certified electronic payment processing modules for Microsoft Dynamics. In addition to the core credit card processing functionality provided by Microsoft Dynamics Online Payment Services, merchants choose Nodus for security and additional accounting automation.  The Nodus payment processing gateway can be used to replace Microsoft Dynamics Online Payment Services with minimal interruption to your business.

Nodus products are fully integrated into Microsoft Dynamics.  Nodus has been the PCI certified payment solution for Microsoft Dynamics accounting systems for over 14 years.  In addition to providing a secure credit card processing solution, Nodus payment solutions integrate with your accounting system to automate accounting entries, provide lowest rates for B2B transactions, and get you paid faster by automating A/R via our online bill pay module.

For more information on how to upgrade your Dynamics Online Payment Services to PCI compliant credit card processing software from Nodus, please visit http://www.nodus.com or call us at 909-482-4701.

Verifone PCCharge and PAYWare End of Life Announcement

Verifone announced the discontinuance of the PCCharge and PAYWare credit card processing software titles in 2015.  All development, orders, and shipments have been discontinued. Late last year, Verifone also ceased all support of the products.

The reason for the end-of-life of these popular products was due to legacy technology and their lack of security. These products were on-premise installed software that acted as a middleware between many applications and the credit card processor.  They put merchants at risk of a hacker attack by storing credit card cardholder information locally on merchant computers.  Merchants would be liable for any losses that occur if their local environment is compromised and these credit card numbers are stolen.

How To Protect Your Business

There are a large number of businesses still running versions of PCCharge and PAYWare today.  It is extremely important to cease using these products immediately and switch to a newer solution for your credit card processing and merchant service needs

The Nodus PayFabric payment processing gateway can be used to replace PCCharge or PAYWare with minimal interruption to your business. PayFabric is a cloud-based solution that removes local storage of credit cards and places them in the off-premise secure Nodus cloud. Credit card information is further safe-guarded by encrypting cardholder information and tokenizing the stored information.

Nodus PayFabric is already integrated to many ERP, CRM and business line software solutions.  Nodus has been the payment solution for Microsoft Dynamics accounting systems for over 14 years.  In addition to providing a secure credit card processing solution, Nodus payment solutions integrate with your accounting system to automate accounting entries, provide lowest rates for B2B transactions, and get you paid faster by automating A/R.

For more information on how to upgrade your Verifone PCCharge or PAYWare software to PCI compliant credit card processing software, please visit http://www.nodus.com or call us at 909-482-4701.

Nodus Products Have Been Revalidated Against PA-DSS

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For the third time, Nodus Credit Card Advantage, ePay Advantage and eStore Solution Stack have been validated against the Payment Application Data Security Standard (PA-DSS). This time, the Nodus solutions have been validated under the new PA-DSS version 3.2 which requires support for only secure encryption protocols such as TLS 1.2.

“Nodus is very dedicated to maintaining our PA-DSS certification for all of our solutions,” said Nikki Nguyen, Director of Product Management, “Providing secure applications for processing electronic payments helps us maintain trust with our loyal customers and partners.”

Due to the new industry requirement, Nodus is highly recommending that all current customers upgrade to the newest versions of their Nodus software to utilize the TLS 1.2 encryption protocol. This upgrade should be scheduled as soon as possible to avoid any disruption when Payment Gateways begin to turn off the previous insecure encryption protocols. More information on the TLS 1.2 Security update can be found at:  http://www.nodus.com/nodus_TLS_Security_Update.html

Customers interested in upgrading can contact Nodus Technologies Support at (909) 482-4701 option 2 or by e-mailing support@nodus.com.


What is PA-DSS?

The PCI’s Payment Application Data Security Standards (PA-DSS) defines security requirements & procedures for software vendors of payment applications to securely manage and protect card data. A validated PA-DSS application means that the payment application has been assessed to ensure it meets all of the security requirements of the Payment Card Industry Security Standards Council (PCI-SSC).


How does the PA-DSS impact customers?

Secure payment applications help to facilitate a customer’s PCI DSS compliance. When implemented in a DSS-compliant environment, PA-DSS validated payment applications will minimize the potential for security breaches leading to compromises of full magnetic stripe data, card validation codes and values (CAV2, CID, CVC2, and CVV2), PINs and PIN blocks.

Day 3: GPUG Summit 2016

Day 3 presented User Group attendees with another sunny and clear day in Tampa, Fl.

After a stream of 8am breakfast sessions, the convention center rooms filled with ISVs for the 9am Partner Showcases. Fauwaz Hussain, the Director of Sales and Marketing, educated GP users on PCI Compliance and secure payment processing. The attendees joined to learn about securing their payment data and automating their collection processes. Some of their biggest concerns included the entry point of credit card data and how to properly store the information. Some of Nodus’ integration partners, such as SalesPad, also presented topics revolving around their solutions. Users can download the presentation slide decks on the GPUG website for any of the sessions, even the ones that they did not attend.

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The expo opened for the third day at 2pm for another round of networking and solution research.

GPUG recognized many members for their participation in the community. They awarded Frank Heslin from ExamWorks, Inc., Amber Bell from Training Dynamo, LLC, and Brian Lambertz from Connexus Energy with the 2016 All Star Award. Throughout the event, GPUG also presented attendees the chance to play a version of Pokemon Go by scanning QR codes throughout the event. Congratulations to the GPUG User Group Go winner, Irene Chan.

The night ended with an 80’s inspired dance party at the Florida Aquarium and a Halloween-themed party from FastPath.

The Nodus team would like to thank everyone at Dynamics Communities, and within the channel who helped create another successful User Group event. Safe travels to everyone going home this weekend.

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For more information on Nodus Technologies, our solutions, and our next events, please go to www.nodus.com.

Day 1: GPUG Summit 2016

Tampa has been very welcoming to the User Group Summit this week. The city grew over night as customers and partners alike began to arrive for an exciting week of Dynamics user content.

Summit kicked off on Tuesday with a cheerful keynote hosted by Andy Hafer, the CEO of Dynamics Communities. The keynote started off by highlighting some of the great accomplishments of the User Groups including celebrating their 10th anniversary and the largest attendance of Summit to date.

The keynote also shared some great examples of community by inviting the  Portico Chorus on stage to bring the energy of the stadium alive with a few songs. Andy Hafer stressed the importance of community with an inspiring quote from Cesar Chavez: “We cannot seek achievement for ourselves and forget about progress and prosperity of our community…Our ambitions must be broad enough to include the aspirations and needs of others, for their sakes and for our own.”

The Summit then invited Scott Guthrie from Microsoft on stage to discuss the plans for Microsoft Dynamics 365. Microsoft’s vision statement is to “Empower every person and every organization on the planet to achieve more.” With the newest solutions introduced by Microsoft, they hope to continue to do so. Lastly, the audience was left with a short speech of encouragement related to the world of digital transformation from Ray Wong, the Chairman of Constellation Research.

After the keynote, the expo hall was opened to customers for the first time for the reception. The Nodus team was excited to debut our brand new booth which focuses on our strength of connecting electronic payments with ERP and CRM systems. Of the Nodus members to attend GPUG, one of them is Nodus’ new President, Chester Ritchie. He is experienced in the payment technology world, but is excited to participate in the Dynamics Channel.

20161011_170943-2 The day ended with a parade throughout the expo hall leading outside to enjoy the fireworks show.

The Nodus team welcomes everyone to GPUG Summit and wishes you a great show. Please stop by booth 837 this week to learn more about our solutions and services. Drop off your business card for a chance to win a GoPro HERO 4! We will also be presenting a Solution Showcase on Thursday at 9:15am in TCC12 titled “PCI Compliance – Receivables and Secure Payment Processing.”

Nodus Technologies and Peak Engagement Host a Webinar

Nodus Technologies and Peak Engagement have joined together to provide Microsoft Dynamics CRM users self-service client portals that engage customers and simplify payment acceptance.

On December 9th, 2015, Nodus Technologies and Peak Engagement co-hosted a webinar on their individual solutions and how they integrate with one another. This webinar covered:

  • Peak Portals and Nodus PayFabric: providing secure payment processing through a customer portal
  • Peak Portals and Nodus CRM Charge: providing pre-authorization of credit cards and payment capture within Dynamics CRM
  • Peak Portals with Nodus ePay Advantage: providing an online bill pay portal to customers and bi-directional integration with Dynamics GP

 

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Did you miss our webinar? Don’t worry, you can find a recording of the presentation here.

Interested in learning more about our integrated solutions for Microsoft Dynamics CRM? Give us a call today at (909) 482-4701 or email sales@nodus.com.

 

PCI Compliance 101: All Your Questions Answered

Do you have the best practices in place to help you both achieve and maintain compliance with the Payment Card Industry Data Security Standard (PCI DSS)?

Nodus Technologies and Dara Security are hosting a joint webinar on December 8, 2015 to discuss the basics of PCI Compliance and how Nodus can help merchants achieve compliance through secured payment applications.

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Some of the highlights of this webinar are:

  • Payment transaction trends
  • Overview of PCI and how it applies to merchants
  • Secure processing and storage of credit card data

Register for our webinar here.

Can’t make it but still want answers to your PCI questions? Give us a call at (909) 482-4701 or email sales@nodus.com.

 

 

 

Customized Invoice Templates Breed Comfort

Customizing the display of electronic invoices with a professional layout and informational content helps customers to feel more comfortable when viewing and paying bills online.  In addition, it provides strategic opportunities for businesses to engage by including targeted promotional content to specific customers segments, and express branding in a manner that breeds comforts and builds loyalty from new users.

When paper invoices are generated they generally include a professional header, client information, payment details, services or products sold, and other details such as the date, invoice number, and additional information relevant to the invoice or company.   These invoices are printed and mailed with high quality graphics and form a tangible deliverable that is received by customers, hence, contributing to the customer experience and overall satisfaction score.

Paper invoices often also include promotional content designed to help businesses achieve a desired behavior or business goal.  For example, during the holidays, businesses may run discounts or participate in local charity drives and add one or two lines to invoices to communicate involvement with customers.  These campaigns add value and help correspond marketing objectives from a ground level, at little to no extra cost.

Traditional billing statements provide openings to convey branding using company logos, style guides, taglines, value props, website addresses and contact information.  This is an important element since invoices are generally reviewed by various decision making members of an organization, and over time, become a part of the experience when doing business with vendors and contractors.  Hence, a document meant to request payment can actually serve as a strategic tool for entities – if they choose to make the most of it.

The drawbacks of paper invoices, and the reasons many are migrating to electronic bill presentment, surrounds cost, environmental impact, and operational efficiency.  There generally is no longer a debate that electronic invoices can be produced, distributed and received at lower cost, with less detrimental effects to our planet, and greater functional benefits for organizations.

The key, however, is to maintain the same level of engagement and comfort by customizing electronic invoices to identically match paper statements, without growing days sales outstanding (DSO).   Templates should be created so electronic invoices can be automatically applied to specific situations and customer segments.  Graphical elements should be choreographed using professional layouts and familiar looks and feels.  With the right technology and execution, a customized electronic invoice can effectively replace a paper invoice, and yield a list of benefits for both businesses and customers.

Processing Payments Inside of CRM

A CRM system is important to companies because it integrates every business area that touches the customer and centralizes information for more informed decision making. This includes sales, customer service, order processing, support, and other areas your customer may not see, such as accounting and back-office systems.

Now, your business can maximize the benefits of your CRM system with Nodus Technologies’ CRM Charge

CRM Charge is an electronic payment processing solution that is integrated with Microsoft CRM.

You can process credit cards and ACH transactions and have them verified in real time without ever having to leave the CRM environment. This well-rounded solution is fast, secure, and will keep your payment processes running smooth.

Some of the many CRM Charge features include:

  • Support for both on-premise and online versions of CRM
  • Ability to process payments against virtually any entity, including orders, invoices, and opportunities
  • Connection with multiple gateways and processors
  • Integration with Nodus’ cloud-based payment engine called PayFabric, which provides the safest approach to processing ePayments by not having to locally store the sensitive information
  • Synchronization of payments back into Dynamics GP to provide seamless integration between CRM and your accounting system.

Companies can benefit greatly from processing payments inside of CRM. First, it shortens the order processing cycle which increases customer satisfaction. It also allows companies to process transactions without having employees inside of their accounting system, which provides greater security and less risk. In addition, it provides a user-friendly interface to process payments that both technical and non- technical people can understand.

To show how simple it is to process a payment using CRM Charge, we have provided screenshots of the steps below:

  1. Create an Order.

CRM Charge order 2013

2. Click on “Create ePayment.”

crm charge create epayment 2013

3. Select a credit card from the customer’s wallet or enter a new credit card. Then click “Process ePayment” to process the transaction.

crm charge wallet 2013

The transaction is sent to the payment gateway for processing. If it gets approved, an approval message will appear. If it gets decline, a declined message will appear and you will be able to choose a different form of payment.

CRM charge approved 2013

  1. Once you receive the approval, you can view the epayments made against the order.

test order for crm

To learn more about CRM Charge, download our brochure or schedule a demo today! We can be reached by phone at 909-482-4701 or via email at: sales@nodus.com.