Blog Archives

Verifone PCCharge and PAYWare End of Life Announcement

Verifone announced the discontinuance of the PCCharge and PAYWare credit card processing software titles in 2015.  All development, orders, and shipments have been discontinued. Late last year, Verifone also ceased all support of the products.

The reason for the end-of-life of these popular products was due to legacy technology and their lack of security. These products were on-premise installed software that acted as a middleware between many applications and the credit card processor.  They put merchants at risk of a hacker attack by storing credit card cardholder information locally on merchant computers.  Merchants would be liable for any losses that occur if their local environment is compromised and these credit card numbers are stolen.

How To Protect Your Business

There are a large number of businesses still running versions of PCCharge and PAYWare today.  It is extremely important to cease using these products immediately and switch to a newer solution for your credit card processing and merchant service needs

The Nodus PayFabric payment processing gateway can be used to replace PCCharge or PAYWare with minimal interruption to your business. PayFabric is a cloud-based solution that removes local storage of credit cards and places them in the off-premise secure Nodus cloud. Credit card information is further safe-guarded by encrypting cardholder information and tokenizing the stored information.

Nodus PayFabric is already integrated to many ERP, CRM and business line software solutions.  Nodus has been the payment solution for Microsoft Dynamics accounting systems for over 14 years.  In addition to providing a secure credit card processing solution, Nodus payment solutions integrate with your accounting system to automate accounting entries, provide lowest rates for B2B transactions, and get you paid faster by automating A/R.

For more information on how to upgrade your Verifone PCCharge or PAYWare software to PCI compliant credit card processing software, please visit http://www.nodus.com or call us at 909-482-4701.

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Nodus Products Have Been Revalidated Against PA-DSS

recertified

For the third time, Nodus Credit Card Advantage, ePay Advantage and eStore Solution Stack have been validated against the Payment Application Data Security Standard (PA-DSS). This time, the Nodus solutions have been validated under the new PA-DSS version 3.2 which requires support for only secure encryption protocols such as TLS 1.2.

“Nodus is very dedicated to maintaining our PA-DSS certification for all of our solutions,” said Nikki Nguyen, Director of Product Management, “Providing secure applications for processing electronic payments helps us maintain trust with our loyal customers and partners.”

Due to the new industry requirement, Nodus is highly recommending that all current customers upgrade to the newest versions of their Nodus software to utilize the TLS 1.2 encryption protocol. This upgrade should be scheduled as soon as possible to avoid any disruption when Payment Gateways begin to turn off the previous insecure encryption protocols. More information on the TLS 1.2 Security update can be found at:  http://www.nodus.com/nodus_TLS_Security_Update.html

Customers interested in upgrading can contact Nodus Technologies Support at (909) 482-4701 option 2 or by e-mailing support@nodus.com.


What is PA-DSS?

The PCI’s Payment Application Data Security Standards (PA-DSS) defines security requirements & procedures for software vendors of payment applications to securely manage and protect card data. A validated PA-DSS application means that the payment application has been assessed to ensure it meets all of the security requirements of the Payment Card Industry Security Standards Council (PCI-SSC).


How does the PA-DSS impact customers?

Secure payment applications help to facilitate a customer’s PCI DSS compliance. When implemented in a DSS-compliant environment, PA-DSS validated payment applications will minimize the potential for security breaches leading to compromises of full magnetic stripe data, card validation codes and values (CAV2, CID, CVC2, and CVV2), PINs and PIN blocks.

Day 3: GPUG Summit 2016

Day 3 presented User Group attendees with another sunny and clear day in Tampa, Fl.

After a stream of 8am breakfast sessions, the convention center rooms filled with ISVs for the 9am Partner Showcases. Fauwaz Hussain, the Director of Sales and Marketing, educated GP users on PCI Compliance and secure payment processing. The attendees joined to learn about securing their payment data and automating their collection processes. Some of their biggest concerns included the entry point of credit card data and how to properly store the information. Some of Nodus’ integration partners, such as SalesPad, also presented topics revolving around their solutions. Users can download the presentation slide decks on the GPUG website for any of the sessions, even the ones that they did not attend.

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The expo opened for the third day at 2pm for another round of networking and solution research.

GPUG recognized many members for their participation in the community. They awarded Frank Heslin from ExamWorks, Inc., Amber Bell from Training Dynamo, LLC, and Brian Lambertz from Connexus Energy with the 2016 All Star Award. Throughout the event, GPUG also presented attendees the chance to play a version of Pokemon Go by scanning QR codes throughout the event. Congratulations to the GPUG User Group Go winner, Irene Chan.

The night ended with an 80’s inspired dance party at the Florida Aquarium and a Halloween-themed party from FastPath.

The Nodus team would like to thank everyone at Dynamics Communities, and within the channel who helped create another successful User Group event. Safe travels to everyone going home this weekend.

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For more information on Nodus Technologies, our solutions, and our next events, please go to www.nodus.com.

Nodus Sponsors GPUG Summit 2016

The Nodus team will be heading to Tampa, Florida, this month for GPUG Summit 2016! We are proud to be a returning sponsor of this ever growing event. GPUG Summit is a great way for GP Users to extend their product knowledge, interact with other GP users, and learn about ways to maximize their ERP solution.

Partners, customers and prospects alike can find Nodus at Booth #837 during Summit. We will be there to answer any questions that you may have. We will be promoting our newest solutions and integrations, listed below:

  • Nodus PayLink: One-click payment links for Dynamics GP
  • PayFabric: Cloud-based electronic payment processing and storage
  • New features of our current solutions
  • Information on the newest PCI requirements
  • Nodus and SalesPad integration
  • Nodus and Professional Advantage Integration

Schedule a one-on-one with the Nodus team by emailing marketing@nodus.com or simply stop by our booth!”

Nodus will also be presenting at GPUG Summit:

PCI Compliance – Receivables and Secure Payment Processing
When: Thursday, October 13th, 9:15-10:15am EDT
Where: TCC12

While you’re at Summit, don’t forget to share your experiences and follow Nodus’ social profiles for the latest Summit updates.

So what are you waiting for? Register for GPUG Summit and don’t forget to come talk to us!

Tips for Streamlining Accounts Receivable

In business, cash is king. Various factors influence an organization’s ability to collect revenue, however proper cash flow management is essential to supporting and advancing business objectives. It is understood that getting a customer to purchase your product or service is only part of what most consider a successful transaction. Getting them to pay in a timely manner, and feel satisfied, changes everything. So what can you do to facilitate timely payments and enhance customer satisfaction? Consider the following suggestions:

  1. Take advantage of available technology. Paper bills are a dying breed. Not only are they more costly, less efficient and worse for the environment, but they often get lost, take longer to process, and don’t provide much convenience for businesses or customers.

In lieu of paper bills, consider offering customers the ability to view and pay their bills online. This technique is less costly, more efficient and eco-friendly. It allows for your customers to receive billing statements immediately, and with tracking options, you can actually verify a successful receipt – down to the exact day and time. Once customers receive an electronic bill, they can log on to your website or payment link and self-enter their payment details – which reduces the errors and risk often associated with manual data entry. In fact, with the right technology you can ensure no sensitive data ever hits your servers – which greatly reduces your liability and simplifies your scope of PCI compliance. Plus, with popular features like “Auto-Pay,” your customers can schedule timely payment submissions, and essentially forget about them. Reconciliation becomes easier and less labor intensive since electronic records can be drawn and filtered daily. In sum, online bill payment promotes better cash management, lower administrative overhead, reduced postage and printing, and fewer number of delinquent accounts.

  1. Use a CRM that can accept payments. In addition to offering online bill presentment, recording all interactions with customers is a must. When an account is past due, and a payment has not been received in a reasonable period, you should contact your customer to discuss payment using a CRM that can accept payments. While this is often done by mail or email, a phone call will engage your customer the most and allow them to specify details of their situation, and possibly, even make a payment right over the phone.

Regardless of which approach you take, you should be sure to log the details of each contact so you or other departments can make informed decisions in the future. Keep notes on when follow-up communications were sent and record your customers’ responses to these follow-ups. This will allow you or your employees to schedule subsequent follow-ups more effectively, and use prior information supplied by your customer to judge an appropriate course of action. For example, if the customer was not satisfied and is planning on returning a product or if a customer promised to pay a late invoice in 3 weeks and 5 weeks have passed – you or your team can reference their prior comments in any follow-up discussions, and subsequent resolution process. With the right technology, your customer service representatives or accounts receivable department can take payment from a customer over the phone without leaving the CRM environment. Those payments can be drawn from a customer’s e-wallet on file, automatically integrated with back office systems, and processed immediately in real-time, or later, in a delayed batch. This makes it easier and more efficient to receive payments, while logging or reviewing notes of a customer’s situation. It also will make your customer feel more satisfied when dealing with a representative that has detailed knowledge of prior interactions, and who can expedite payment processing in a fast, efficient manner. For additional assistance with streamlining accounts receivable or electronic payment processing please contact Nodus Technologies or sign up for our free webinar. Call 909 – 482-4701 or email sales@nodus.com

Processing Payments Inside of CRM

A CRM system is important to companies because it integrates every business area that touches the customer and centralizes information for more informed decision making. This includes sales, customer service, order processing, support, and other areas your customer may not see, such as accounting and back-office systems.

Now, your business can maximize the benefits of your CRM system with Nodus Technologies’ CRM Charge

CRM Charge is an electronic payment processing solution that is integrated with Microsoft CRM.

You can process credit cards and ACH transactions and have them verified in real time without ever having to leave the CRM environment. This well-rounded solution is fast, secure, and will keep your payment processes running smooth.

Some of the many CRM Charge features include:

  • Support for both on-premise and online versions of CRM
  • Ability to process payments against virtually any entity, including orders, invoices, and opportunities
  • Connection with multiple gateways and processors
  • Integration with Nodus’ cloud-based payment engine called PayFabric, which provides the safest approach to processing ePayments by not having to locally store the sensitive information
  • Synchronization of payments back into Dynamics GP to provide seamless integration between CRM and your accounting system.

Companies can benefit greatly from processing payments inside of CRM. First, it shortens the order processing cycle which increases customer satisfaction. It also allows companies to process transactions without having employees inside of their accounting system, which provides greater security and less risk. In addition, it provides a user-friendly interface to process payments that both technical and non- technical people can understand.

To show how simple it is to process a payment using CRM Charge, we have provided screenshots of the steps below:

  1. Create an Order.

CRM Charge order 2013

2. Click on “Create ePayment.”

crm charge create epayment 2013

3. Select a credit card from the customer’s wallet or enter a new credit card. Then click “Process ePayment” to process the transaction.

crm charge wallet 2013

The transaction is sent to the payment gateway for processing. If it gets approved, an approval message will appear. If it gets decline, a declined message will appear and you will be able to choose a different form of payment.

CRM charge approved 2013

  1. Once you receive the approval, you can view the epayments made against the order.

test order for crm

To learn more about CRM Charge, download our brochure or schedule a demo today! We can be reached by phone at 909-482-4701 or via email at: sales@nodus.com.

ePay Advantage 5.0: New Release!

Nodus Technologies strives to develop great products, and we also work hard to continually improve them. Taking into consideration user feedback, industry research, and thoughts about the ever changing future, we put in extensive effort to release better versions of our products every year.

Nodus is proud to present the official release of ePay Advantage 5.0 Service Pack 1. ePay Advantage is our online bill presentment and payment solution that will allow your customers to go online and pay their outstanding invoices. It helps automate your accounts receivable process and cut down on PCI challenges.  The latest version of ePay Advantage was released Tuesday, October 28th and is now compatible with Dynamics GP 2013 R2. ePay Advantage 5.0 provides users with a list of anticipated new features, bug fixes, performance improvements and security enhancements.

One of the most groundbreaking updates of ePay Advantage 5.0 is its seamless integration with Nodus PayFabric, a hosted, cloud-based processing engine. ePay with PayFabric can help merchants reduce the challenges of PCI Compliance by collecting and processing sensitive payment information without ever having it touch their environment. Using ePay with PayFabric, you can use multiple gateways and processors, and you can choose to not store any credit cards or ACH numbers within your local networks.

In addition to PayFabric, ePay 5.0 users can also:

  • Customize PDF versions of invoice details
  • Choose which landing page customers will be directed to when applying the single sign-on feature from an existing website to ePay Advantage
  • Separate Address Verification and Zip Code Verification which will give the freedom to customize security options

For a complete list of all new features and updates, please contact us today to request the ePay 5.0 release notes or schedule a live demo with our sales team.

(909) 482-4701 or sales@nodus.com